• social graphing tool
• messaging tool
• friending tool

Twitter works best in two ways:

• avid follower
• ambient intimacy (credits to Cennydd Bowles for introducing the term to me)

Avid Follower

An avid follower is someone who uses Twitter to see what other interesting people are up to. Recently, a massive surve of celebrities have hopped onto the twitter bandwagon, creating what seems to be a tipping-point of the phenomenon. But that’s twitter for the mainstream. Consider specific industries, especially the web-related ones. Twitter is really great for getting to know prominent leaders in the field, and for getting the latest scoop about stuff around their lives.

Ambient Intimacy

Twitter is also great for folks who want to keep track of each other’s activities. I know it sounds a lot like Facebook, but it’s harder to add someone to your facebook account that you don’t know. With twitter, there’s less problems because it doesn’t reveal a lot about you. People who choose to follow you on twitter should already know who you are, by trusting what you have already published online, or by your twitter history.

It’s for that conference meet-up where you met someone but didn’t want to send emails to over and over again, or that pub meet where you wanted to find out more about the speaker who gave an interesting presentation.

It’s also useful for self-organized groups, such as volunteer groups or charities, where everyone does their own thing, but comes together once in awhile to do something. It’s easy to pick up on a conversation from a Twitter post at the next meetup.

Twitter works for me

I’ve found Twitter to be beneficial for me in the following ways:

• exchanging ideas with people from the user experience industry
• finding out the latest news or events
• exploring opportunities offered by people that I’m following (jobs, promos, offers, etc.)

Some people use twitter for social accountability, or as a to-do list. Some applications extend their functionality with twitter as an alert tool – rememberthemilk is one of them.

But you already knew that.

What you may not know is how fast I can get to know people on twitter, which helps to break down the ice when I speak to people or want to build on relationships.

I recently volunteered for a project involving some really fantastic people in the user experience industry. It was really hard at first to speak up, especially when I consider my relative lack of experience in the field – but because everyone encouraged each other to connect via twitter, I am starting to get to know these individuals a bit better, even though we’ve never met in person.

Filling the gaps

Twitter isn’t a substitute for real face-to-face relationships, but it does fill some gaps – especially in between times when you don’t meet face-to-face with people. It makes sense for some of us who are really busy but still want to maintain good relationships, and for those of us who want to build relationships that cross physical barriers.

I don’t think calling Twitter a “micro-blogging” platform does it justice – simply because people tend to think of it as a small blog. It’s not quite that. There are a lot of things that tend to be published on blogs require more than the 140 character limit that’s placed on each tweet, and people just don’t understand why they would want to blog about walking their dog or eating a sandwich.

So, coming back to the ‘ambient intimacy’ term – I believe it’s really all about that “gap” of relationships you wanted to address – people who you want to build a relationships with or get to know, who aren’t as accessible.

With all that said, I’m looking to meet new people: http://twitter.com/jaremfan