August 10th, 2009 §
Just found out my article was mentioned in Moleskinerie. So, welcome – readers from Moleskinerie!
I find that it’s almost impossible to do anything without penning down my thoughts in a physical diary or journal of some sort. I now have about four ongoing journals I keep notes on, and I didn’t think it was necessary to put everything down, but now I do.
Why Blogs Don’t Always Work
My initial reluctance to keep a journal was driven by the fear that I wouldn’t use it – simply because I would end up putting my notes on a blog, or on a wiki, or on twitter, or on little text files that I could sync across multiple computers using Dropbox (you can see where this is going)… and that would cause my £14 moleskine left there to collect dust – a thought that just drives crazy.
So, I initially toyed around with the idea of having a blog take care of that. Except that I have more than one blog, each addressing specific types of interests I have. Sometimes, the stuff I think about doesn’t quite fit in anywhere. Also, they need to be organized and polished a bit more before it comes out as a blog post.
Then, there’s the issue of private thoughts. Stuff I don’t want people to know. Or stuff that I’m still sorting out in my mind and I’m not quite done with them yet because they’re quite ephemeral and end up forgetting about them. A public blog won’t be good for that. And I don’t like the idea of protected posts.
So, I opened a private blog. But that didn’t work either, because I needed a computer to do that – and worse, a blog format is almost always linear – and trying to do doodles, sketches and arrows all over the place on a blog is possible, but difficult. I realized that my thoughts were pinging back and forth so often that writing it out as a blog post wasn’t always the best way to express what was going on in my mind.
Minimizing the Paralyzing Fear of not being able to control your own Destiny
Then I was about ready to give up, except that I often worry a lot about life so much that it gets me depressed, and there was just too many things I was trying to sort out in my mind, so I finally got down and started writing stuff down on paper. And doing that just solved my problems.
It wasn’t that I needed to write it down – but getting my thoughts out and putting it on somewhere permanent like a piece of paper was so liberating, it was like a huge burden being lifted off my chest.
And it didn’t just work for personal stuff, either. In fact, a lot of the stuff I worry about is about ideas. Like, how best to communicate something to my boss, or planning the next steps for my next sideproject, or calculating the cost of financing my dream home or something like that. Stuff that gets you depressed when you try to sort it out in your mind without any kind of external assistance, even if they were fairly stimulating when you first thought about them.
I drew up a simple diagram (actually took me a good hour) that describes how I view the different tools come into play, and how they help my thinking process, in general. While I still blog a lot to get my thoughts out, there’s a certain threshold I find myself struggling to get past, and this is how I end up using different tools to support my “thinking” needs.
Where I start really depends on what kind of message I’m trying to convey, and what type of output I’m trying to produce. If it’s something public, that I wouldn’t mind feedback on – then a blog or a public twitter message does the job nicely. But if it’s something more conversational (either with myself or personal friends), then I tend to use closed-off communities, or a private blog. Then, there are just other things that are way too complex to be pushing around using blogs or comments on social networking sites, then I ought just to pull out a piece of paper or my journal and start sketching or scribbling notes.
Other folks might do it in different ways, but this sort of works for me for now, and I intend to stick with it. I am starting to believe that writing unpolished scribbles and doodles doesn’t mean that I’m disorganized or incapable of communicating my ideas. In fact, it’s quite the opposite. I find that it’s actually part of my communication process, and that it’s a skill that gets better over time.
August 5th, 2009 §
I dreamt that I was interviewed for a job by Google a few nights ago. I had this impression that Google was the sort of intelligent, caring, but serious tech company that I could be comfortable contributing to the world through and with. I think this was a way my mind was responding to the fact that there are increasingly fewer and fewer companies who are really looking out for consumers.
Social Media reveals that the world is more ugly place than you thought it was
Maybe this is the curse of social media – a few million voices speaking at the same time, against a few seemingly large companies, who are seen as singular entities that can move in any direction at the blink of an eye. All this talk about how Apple is screwing up the App Store, how new Palm Pre ads are really creepy, and how Flickr is really starting to lose it makes me think no company is ever safe anymore, but senior executives continue to push the ball.
But my dream turned a bit odd as I was given a tour of the offices, and they seemed overly convoluted and the people a bit off. It was reminiscent of a time when I was working in an old-fashioned Malaysian company a few years ago who refused to do things better just because the old ways seemed to be more convenient. The scene played out like a battle between two worlds I’ve been trying to reconcile for the last 10 years.
The solution is to get better at solving things the way we’ve always been: with politics
Maybe I’m being an ideallist, but I’m afraid of working with people who aren’t open to new ideas, and solving problems. Actually, worse – I’m afraid of people who won’t change, for whatever reason. But then, I’m quite like that as well. So it seems like it’s all going to pot.
And I’m guessing politics must’ve been the oldest profession in the book. Which means to say that I’m going to have to learn the art of negotiation, persuasion or whatever else it is people use to get stuff done.
And I don’t think getting hired by Google is going to make it any better.
February 1st, 2009 §
I’ve been on Twitter for awhile now but I’ve only started using it extensively as a:
- social graphing tool
- messaging tool
- friending tool
Twitter works best in two ways:
- avid follower
- ambient intimacy (credits to Cennydd Bowles for introducing the term to me)
Avid Follower
An avid follower is someone who uses Twitter to see what other interesting people are up to. Recently, a massive surve of celebrities have hopped onto the twitter bandwagon, creating what seems to be a tipping-point of the phenomenon. But that’s twitter for the mainstream. Consider specific industries, especially the web-related ones. Twitter is really great for getting to know prominent leaders in the field, and for getting the latest scoop about stuff around their lives.
Ambient Intimacy
Twitter is also great for folks who want to keep track of each other’s activities. I know it sounds a lot like Facebook, but it’s harder to add someone to your facebook account that you don’t know. With twitter, there’s less problems because it doesn’t reveal a lot about you. People who choose to follow you on twitter should already know who you are, by trusting what you have already published online, or by your twitter history.
It’s for that conference meet-up where you met someone but didn’t want to send emails to over and over again, or that pub meet where you wanted to find out more about the speaker who gave an interesting presentation.
It’s also useful for self-organized groups, such as volunteer groups or charities, where everyone does their own thing, but comes together once in awhile to do something. It’s easy to pick up on a conversation from a Twitter post at the next meetup.
Twitter works for me
I’ve found Twitter to be beneficial for me in the following ways:
- exchanging ideas with people from the user experience industry
- finding out the latest news or events
- exploring opportunities offered by people that I’m following (jobs, promos, offers, etc.)
Some people use twitter for social accountability, or as a to-do list. Some applications extend their functionality with twitter as an alert tool – rememberthemilk is one of them.
But you already knew that.
What you may not know is how fast I can get to know people on twitter, which helps to break down the ice when I speak to people or want to build on relationships.
I recently volunteered for a project involving some really fantastic people in the user experience industry. It was really hard at first to speak up, especially when I consider my relative lack of experience in the field – but because everyone encouraged each other to connect via twitter, I am starting to get to know these individuals a bit better, even though we’ve never met in person.
Filling the gaps
Twitter isn’t a substitute for real face-to-face relationships, but it does fill some gaps – especially in between times when you don’t meet face-to-face with people. It makes sense for some of us who are really busy but still want to maintain good relationships, and for those of us who want to build relationships that cross physical barriers.
I don’t think calling Twitter a “micro-blogging” platform does it justice – simply because people tend to think of it as a small blog. It’s not quite that. There are a lot of things that tend to be published on blogs require more than the 140 character limit that’s placed on each tweet, and people just don’t understand why they would want to blog about walking their dog or eating a sandwich.
So, coming back to the ‘ambient intimacy’ term – I believe it’s really all about that “gap” of relationships you wanted to address – people who you want to build a relationships with or get to know, who aren’t as accessible.
With all that said, I’m looking to meet new people: http://twitter.com/jaremfan
December 8th, 2008 §
I admit – I feel a bit lost being a full-time student, after being in employment for the last 6 years. I no longer have paid projects to work on, a company vision to fulfil, or quarterly performance reviews. At the same time, I don’t have to worry about promotion or about getting a bonus. I am slowly starting to forget all the employee jargon I got so used to like ‘action points’ and ‘agendas’ (I thought really hard to come up with these as well).
More so, I feel lost about this blog. How can I assume to have any advice about work, when I don’t even have a regular job?
Job responsibilities are like scout badges you don’t get in graduate school
All my working friends have very fixed schedules – I understand, because the corporate world lives between 9 to 5. It’s very different executing work in practice than it seems in books. There is constant pressure for employees to perform and meet deadlines – a whole system depends on this. If I screw up my assignments, no one else bears the pain (except maybe those who have put their faith in me).
By not being a part of this pattern of work makes me feel like I’m no longer a part of who I used to represent – the workplace, practitioners, and employees. It’s as though job responsibility acts as a “qualifier” for status – the more responsibilities you have, the better you look in other people’s books.
There are almost no scout badges in graduate school. Previous working experience does blur that line a bit, but there’s almost no politics. To some people, that sounds utopian. But politics is real and unavoidable, and we don’t cover this in class.
The gap between academia and the workplace
I also find that there’s a wide gap between academia and the workplace. Ideally, we want this gap to be bridged well so that we can put into practice the stuff that’s learnt and researched. But this is not always the case.
Company goals and academic goals are two very different things, even though they do contribute to each other at times. This conflict makes it hard for students to compare between what’s taught and what’s practiced.
I subscribe to a lot of blogs and forums in the field I am interested to pursue my career, but I find I have no credibility whatsoever, because I’m not doing the ‘real’ work. The credibility that academic folks impart onto students are often based on academic work, which aren’t always a true reflection of what happens in industry.
Associations, events, blogs, and message boards
I’ve been getting my share of the user-experience (UX) industry goings on through associations, events, blogs and message boards. Even though London is small in comparison to the US UX industry, folks here use the Internet enough to get attention, plan meetups, and share ideas – which are all good to pick up on.
Sadly, though – I feel that not a lot of companies are into making full use of students or interacting with them, apart from getting them to fill up questionaires and showing off how good their brand is, and of course, to attract top talent.
Not all practioners are like that, of course. Associations have student discounts to encourage membership, and their events don’t discriminate between students or practitioners. But students tend to take the backseat – as though we were meant to view things from the sidelines. There’s no PR, no real discourse and interaction, no synergy.
Maybe it gets better over blogs, twitter, and LinkedIn. I have yet to find out.
Reprise
The reason for this post is because I love the brazencareerist community, and I’ve learnt so much from people I haven’t met, I’m encouraged to keep sharing my side of the story – because it is as much as adventure to me as it is to another person reading it. I believe that despite my being in graduate school, my career and life goals are very much alive and kicking – and that’s what this is really all about.
Thanks for reading, and for coming back.
August 6th, 2008 §
I got contacted very recently by someone looking for expertise in usability. He found me on LinkedIn, which makes that the third time anyone has contacted me for opportunities based on my profile. The experiences I’ve had have been really positive. I find LinkedIn to be amazing because it’s a real shortcut for both job seekers and headhunters.
Firstly, there’s transparency with LinkedIn. I get to choose what people see on my profile. It beats having to speak to headhunters who call me from a secret database of people, because they will never tell me how they got my phone number. I feel less threatened if a headhunter contacts me through LinkedIn rather than a random phone call.
Secondly, LinkedIn is like a personal career blog – headhunters read my profile like a storybook, because I put effort to make it read a certain way. I’ve found that all my new acquaintances on LinkedIn were like career conversations that sort of pick up where I left off. People who get in touch with me talk to me as though they already know me. So, I react in the same way. It really saves a lot of time, and it’s more pleasant talking to people that way, even during a first meeting. This just beats first time phone conversations, where time is wasted explaining to the headhunter my interests and goals.
Thirdly, it feels more appropriate for someone to introduce opportunities through LinkedIn than over the phone. LinkedIn is a good place to meet people. I invest quite a bit into building my presence in LinkedIn, though not very thoroughly. I got my profile to 100% completeness. I also spent time writing recommendations to people, subscribe to groups, and answering questions. Somehow I feel better when someone wants to speak to me over a network that I’ve already built an interest in, and I can view their profile too.
Fourthly, I get a better sense of what value I portray to people who want to meet me over LinkedIn. I don’t get this with headhunters who call me over the phone. To those people, I’m just a guy with 8 years of Java experience in the telecoms industry. But with LinkedIn, those who got in touch with me seem to understand me better, and it’s rewarding to know that they’re trying to match my goals, instead of just my skills, with their requirements.
I do agree to some extent with Jeff Pulver that LinkedIn isn’t as good as Facebook for social networking (if even for business), but I prefer it that way. I like how LinkedIn is really designed with that corporate no-nonsense feel. I’d be embarrassed if a potential employer read odd posts on my Facebook Wall. I prefer to keep my work and personal life a bit more separate than others. I don’t mind employers reading this blog, though.
Finally, it’s true that blogging about your career helps your personal brand. But LinkedIn is that glue that holds everything together. One guy I met mentioned that he got my contact through my blog, while he was looking through my profile. He picked up on a few articles I posted, and we had a good chat. I don’t blog about industry topics that much on my blog, but there was something authentic and consistent across the profile and the blog posts. People get a better sense of connection about that.
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