One increasing concern I have about careers is the importance of understanding how technological, social and political movements affect job markets in different places around the globe. It’s extremely messy, so bear with me as I try to explain myself.
The myth of ‘Us vs. Them’
The point I’m trying to make is that the concept of an “Us vs. Them” is becoming increasingly outdated – not just from a global job market perspective, but from a career perspective as well. As we become more aware of this, we will begin to exchange our services more effectively, and navigate our careers in more dimensions than before – across cultures, social levels, languages, skills and geographical spaces.
However, there are huge risks in making the transition from a conventional job mindset to a more open, radical global job mindset. This could mean shifting from one culture to another, changing the way we communicate, adapting our products or services, and so on. But it is inevitable – the world is becoming increasingly advanced, and it requires a lot of expertise, collaboration and innovation to get there. But it can only do so if the solutions are applied in its proper context.
I’ll try to illustrate this from my own work experience.
Absorbing culture in the workplace
In October 2001, I got a job as an undergraduate research assistant at the University of Kansas’ technology research arm, and they got me programming Java interfaces for a NASA-funded space project. I was a newbie, but they made sure I stuck to the best practices and I learnt a ton from that. It was partly the culture, process, and project opportunity that I absorbed from the job. I took this with me to my next job after I graduated and returned home to Malaysia, after having no luck finding a job in the US at the height of the dot-com bust.
Cultural differences can create opportunities, and take them away
It was unfortunate that my new Malaysian job resembled primordial soup in comparison with the NASA project, with very primitive software practices, spaghetti code and other monstrosities (a work practice difference). It was also my first job in a completely new culture as almost all of my colleagues spoke in fluent Chinese rather than English (a language/cultural difference). This caused considerable tension that I was mostly assigned to projects where I worked by myself – but this proved to be somewhat profitable as I was capable of solely implementing entire systems from the database to the interface, due to expertise I gained from my previous work experience.
I left after 2.5 years, after realizing there was a corporate ceiling above me. The experience I gained developing bespoke, well-designed web applications was well-received by the next company who hired me, which was more diverse in their staffing. This was also reflected in their products, as cultural compatibility was less of a concern, allowing them to handpick developers that were truly proficient in their technical trade. Thus, the company culture mostly revolved around technology itself, and it was a very positive atmosphere to work in. This was an example of cultural diversity resulting in a positive work culture.
At this point, I was experiencing how culture made a difference to my opportunities and work perspectives in the two different companies, but it was only in my next job that I felt I needed to seek a better cultural fit in my career progression.
Seeking cultural fit for career reasons
Due to an unfortunate legal battle in the “diverse” company, it downsized and I joined a multinational telecoms company for my next job. It was here that I took part in projects that spanned multiple countries like the UK, France, Netherlands, Malaysia, India and Singapore – becoming sensitive to how damaging misconceptions about another person’s culture can be. I was also increasingly frustrated and confused when I found it hard to relate more Western ideas about innovation and design to my Malaysian colleagues. And as more people misunderstood me, I felt increasingly out-of-place and isolated.
Leaving my home country of Malaysia and coming to London to pursue a Masters in Human-Computer Interaction was an attempt to find a “career common ground” – and this is the point I want to stress: I believe that the boundaries that used to mark “Us vs. Them” are dissolving because job seekers everywhere are becoming more specific about their career goals, and because of this they may journey much farther out of their comfort zones (culture, family, language, etc.) to find a right match. It may not necessarily lead one to move from one country/state to another, but the movement of employees seeking “cultural fit” in their careers is already happening.
Some of us are taught to accept whatever opportunities that are presented to us, and not to be overly idealistic about our goals. But I believe that it’s in everyone’s hearts to serve in the areas they fit in best. I feel that as we move deeper into the 21st century, there will be an increase of savvy job seekers who are willing to sacrifice their previous experiences for new ones – and in so doing create new movements in job industries everywhere.